物流政策

Shipping policy

All pre-orders are processed within 14 to 30 business days and orders of items in stock will be processed within 5-7 working days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification email when your order has shipped. 

PRE-ORDERS

As LEE KLABIN produce limited quantity production runs, we have opened up the pre-order options so our customers can reserve their pieces before they arrive with us ready for delivery. This means there may be a slightly longer delay between payment and delivery for these items. However rest assured, as soon as your item arrives with us, it will be carefully checked, packaged and sent to you via our eco-friendly courier service.

Domestic Shipping Rates and Estimates

We offer a flat UK based shipping rate through UPS courier services.

International Shipping

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. LEE KLABIN LTD. is not responsible for these charges if they are applied and are your responsibility as the customer.

LEE KLABIN LTD. deliver internationally and aim to serve our customers wherever they might be. To this end, we have a list of pre-calculated rates per country arranged with UPS worldwide, which will be calculated automatically once a delivery address is put in.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at Hello@Leeklabin.com with your name and order number, and we will look into it for you.

 

Shipping to P.O. boxes

We currently do not ship to P.O boxes

 If you have any queries at all, please get in touch at Hello@Leeklabin.com

Our registered company address is 68 Ellerton Road, London SW18 3NN, U.K